I've touched on the click fraud subject before, and how this wary scenario could damage Google and the Google brand by un-fostering trust in internet search over the long-term. When I say long-term, I mean in the next five years or so -- that's a lifetime in the internet space. Why do high-profile folks like Henry Blodgett and Mark Cuban bring up the subject of click fraud so often? Because it's a real and highly-underestimated problem facing the entire pay-per-click advertising industry. You know, the one currently dominated by, oh, what's the name -- oh yeah, Google?
Cuban points out several examples of splogs and other click-farm type of scenarios that are happening -- right this second. There are so many forms that online fraudsters can use to bilk ad dollars into their pockets that it's unreal this is not a more alarming situation than everyone in the press makes it out to be. And, Cuban's just not talking about fraudulent clicks by click farms. He's talking fake blobs (splogs) and other methods meant to get real clicks from real people (not fraud).
This happens by having automatically-created venues of Google AdSense ads created at will that customers will eventually land on from somewhere. The law of averages says that some customers will click on ads on these splogs, and then the rest is history. Genuine income is generated here, but it's not really derived from traditional click fraud.
There is a lot of work to do here, and I agree with you here Mark. I just hope the industry doesn't stay hunkered in the shadows while customer trust is betrayed, because some may not come back if they are slighted. Could this problem damage Google's brand? Should GOOG investors be skittish or serious? If I held Google shares, I would be demanding an action plan from the Google folks.
Last updated: February 09, 2010: 12:12 PM
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Reader Comments (Page 1 of 1)
6-06-2006 @ 8:04PM
Jim Trego said...
You are so right Brian! There seems to be no end to the way crooked minds can worm their way into this new industry of ecommerce. It's a pity that likely a large percentage of the advertisers don't really have a clear picture of what's happening here. We have a large number of clients that have elected to opt out. One has entered a claim for over $1mil in refunds for fraudulent clicks. We are vigorously analyzing client's data to show incidence of likely click fraud. Most clients want a 3rd party look at their data to show any PCF (potential click fraud) missed by Google. Google only sees clicks that
are subject to their billing. Clicks collected from other search engines showing identical IP addresses or same "out of market" area can show otherwise nnocent looking Google clicks as PCF. We use many different filters to enable us to identify PCF. Yes, we do have attorneys (some of the nation's
best I might add) lined up to help our clients get refunds that are rightfully theirs. Please ck our http//www.clickfraudlegal.com site.
6-06-2006 @ 8:36PM
Vince Chan said...
On one hand, you have to admire those innovative "players" for constantly finding ways to beat the system. On the other hand, it's disconcerting to see a lack of reaction by the search companies who live on this advertising.
The people that are losing are the advertisers who are essentially paying for trash traffic. Even if clicks were made by real people. By way of arbitrage methods, the publishers will have to pay more to achieve the same result! The blacklash, once decided by ad publishers may come swiftly down on not only Google, but Yahoo, MSN and even AOL.