As we've posted, Microsoft's new search bar in the upcoming (well, in Beta right now) Internet Explorer update is
raising the ire of one pretty dominant search provider -- Google. While Google says this reeks of Microsoft's standard
anti-competitive behavior, I have to semi-agree here, but I also must suggest a solution to Microsoft, which will
come later in the post. Keep reading!<soapbox on> Ok Google, you've made inroads into search in the last five years that have made you the "search monopolist" that you are. And why? Because you provide a no-frills, consumer-friendly search service that works -- very well. You've beaten Microsoft (so far) and have banged up on your rival Yahoo! in this space. You've reaped huge rewards and the ad revenue you've received has propelled your fortunes to incredible heights. You've partnered with Firefox as the default search provider, and Firefox has made great inroads to the famously bug-ridden, slow and insecure Internet Explorer version 6 browser. Good for you!
But -- now you're miffed that the upcoming Internet Explorer version 7 browser -- and IE still will have over 85 percent of the browser market upon version 7's release -- will default to Microsoft's own search service? Well, I hate to break this to you, but IE is a Microsoft product, and they can default their search bar to anywhere they want. Ok folks -- before some of you go off the deep end and bring up the anti-competitiveness that MSFT got into trouble for worldwide in the late 90s and even in the 21st century -- it's a little different world now. Firefox -- the best browser competitor to Microsoft's IE there is right now -- has a Google partnership and has Google as the default search provider in its search sliver box at the top of the browser. It's easily changeable to any search provider you want -- MSN and Yahoo! are easily available. </soapbox off>
Here's the solution, Microsoft, if nothing more than to be fair and to keep you on your toes. Make the "drop down" search box in IE7 feature other search providers right off the bat without customers having to go into any kind of "Preferences" area and make the changes or search provider additions themselves. This would be playing fair and would give your IE customers "consumer choice" that is so incredibly important. It's not about appeasing Google at all -- it's about giving the customer the option to choose whichever search provider they want -- the goal of all should be to design and provide a superior customer product service, and the rewards will always follow. More folks will use your search service, your ad-supported fortunes and the new adCenter revenues derived from search will flourish, your bottom line will be rewarded and your share price -- long in the semi-doldrums -- will trek ever-upward.
<veins settling back down>
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Reader Comments (Page 1 of 1)
5-01-2006 @ 3:48PM
Richard said...
Internet Explorer 7 Beta fixed many of my browser problems.
5-03-2006 @ 12:11AM
Anand said...
Google is acting like a child. First some should sue google for antitrust. Searching for mail in google returns gmail,mail.com,globeandmail,yahoomail,hotmail. Now let google not tell me that there are more gmail users than yahoo. And yahoo and hotmail get more hits than globeandmail and mail.com. Now isn't not a blatant abuse of power from google?? Google should stop making noises and try to get good products.
5-21-2006 @ 3:42PM
Dave said...
Google's IE7 Browser Complaint
Find more providers...
The issue is a search box built into the new ie7 browser, which enables users to search without opening a search engine directly in the browser. The function is already available as a plug-in for existing browsers. For instance, the Google toolbar will modify Firefox browsers to enable Google to be accessed in a single click.Ability to change the search providers default setting could create another wars, with ie7 search providers working on partnerships with the Dells and HPs to convince them to ship machines with the search box set to their site. IE7 users can easily add or remove providers from http://ieproviders.com/ or http://www.microsoft.com/windows/ie/searchguide/default_new.mspx.